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Inside look at global supply chain crisis

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American City Business Journals

CSX streamlines hiring process as it looks to beef up workforce

In the midst of a labor shortage and myriad supply chain issues, CSX CEO Jim Foote realized something had to change in order for the Jacksonville-based railroad to meet its hiring goals. The answer: streamline its hiring process, cutting the pre-employment process from four months to two. “(We were) advertising, then screening, then — in our business — drug testing, then doing other aptitude testing,” Foote said in a conversation with the Business Journal, calling the previous method cumbersome.

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